COVID-19 Alert to all Healy World Members and Customers:

COVID-19 Alert to all Independent Healy World Members and Customers: Healy is not intended to diagnose or treat COVID-19 (Coronavirus). You should always seek advice from a qualified medical professional. Healy World supports and encourages the practice of COVID-19 preventive measures published by the European Centers for Disease Control and Prevention (ECDC). If you, your family, or customers experience any of the COVID-19 symptoms as described by ECDC, we urge you to seek medical diagnosis and treatment.

Frequently Asked Questions

No or only some databases are displayed to me

If your databases are missing, please connect to your Healy device and afterwards perform a full synchronization manually. You can find the option in "Settings --> Cloud Setting" at the very bottom.
The automatic synchronization and the synchronization of changes are NOT sufficient. If the issue still persists after the manual full synchronization, restart the App and check again.

If you are still missing your databases, please reach out to our Support.

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