COVID-19 Alert to all Healy World Members and Customers:

COVID-19 Alert to all Independent Healy World Members and Customers: Healy is not intended to diagnose or treat COVID-19 (Coronavirus). You should always seek advice from a qualified medical professional. Healy World supports and encourages the practice of COVID-19 preventive measures published by the European Centers for Disease Control and Prevention (ECDC). If you, your family, or customers experience any of the COVID-19 symptoms as described by ECDC, we urge you to seek medical diagnosis and treatment.

Frequently Asked Questions

The Healy App crashes/immediately closes when connecting to the Healy and my iPhone.

This is usually due to another Bluetooth device being close to the smartphone and causing the app to crash. If you experience such an error, please check what other Bluetooth devices are in your area. Try positioning yourself in a different spot, with less Bluetooth devices, then start the Healy app again and it should run just fine.  

If you experience such an error, please report the name of the Bluetooth device that caused the error to Customer Support. This issue rarely happens, but knowing which device is causing it will help us to fix it.

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