Frequently Asked Questions
My Healy is not connecting to the Healy App
1. Healy is full charged
2. Healy is ready for operation
3. Healy is located near the smartphone (<10m)
4. Healy is not connected to another smartphone
If the issue is not solved, please also try the following articles
- How can I clear the Bluetooth Cache on my phone?
- How can I clear the App Cache on my phone?