Frequently Asked Questions
My Healy is not connecting to the Healy App
For the connection to be possible, you first need to make sure:
1. Healy is full charged
2. Healy is ready for operation
3. Healy is located near the smartphone (<10m)
4. Healy is not connected to another smartphone
If the issue is not solved, please also try the following articles
- How can I clear the Bluetooth Cache on my phone?
- How can I clear the App Cache on my phone?
1. Healy is full charged
2. Healy is ready for operation
3. Healy is located near the smartphone (<10m)
4. Healy is not connected to another smartphone
If the issue is not solved, please also try the following articles
- How can I clear the Bluetooth Cache on my phone?
- How can I clear the App Cache on my phone?
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