COVID-19 Alert to all Healy World Members and Customers:

COVID-19 Alert to all Independent Healy World Members and Customers: Healy is not intended to diagnose or treat COVID-19 (Coronavirus). You should always seek advice from a qualified medical professional. Healy World supports and encourages the practice of COVID-19 preventive measures published by the European Centers for Disease Control and Prevention (ECDC). If you, your family, or customers experience any of the COVID-19 symptoms as described by ECDC, we urge you to seek medical diagnosis and treatment.

Frequently Asked Questions

faq-people

Healy Watch Firmware update interrupted

In case the Watch gets interrupted in the firmware update process and can not proceed up to 100%, a possible solution could be to reconnect the Healy Watch from the APP through Bluetooth. Rather than the original Watch ID, it is to select a device so-called 'Dfu1929', which relates to the interrupted firmware status (see the operation demo in the attached video). Then the update shall continue. 


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