COVID-19 Alert to all Healy World Members and Customers:

COVID-19 Alert to all Independent Healy World Members and Customers: Healy is not intended to diagnose or treat COVID-19 (Coronavirus). You should always seek advice from a qualified medical professional. Healy World supports and encourages the practice of COVID-19 preventive measures published by the European Centers for Disease Control and Prevention (ECDC). If you, your family, or customers experience any of the COVID-19 symptoms as described by ECDC, we urge you to seek medical diagnosis and treatment.

Frequently Asked Questions

Spinning wheel/Loading on Disclaimer screen

When you turn on the HealAdvisor Analyse App, there is a spinning wheel on the disclaimer screen after you press "Next". During this, the App is running a master key check on the Cloud. Usually it is finished in under 10 seconds, but depending on your internet speed or the load on the server, it may take 30-60 seconds to do so. Once it finishes loading, you will be brought to the next screen automatically.


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