Frequently Asked Questions

The Healy Watch device shows wrong date and/or time

The Healy Watch device takes the date and time data information directly from your smartphone when connected to the Healy Watch App. Sometimes when it is turned off for some time or left charging, it can display wrong info if turned on but not yet connected to the App. After connecting the Healy Watch device to your Healy Watch App, it  will automatically adjust to the date and time that is displayed on your smartphone.

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