COVID-19 Alert to all Healy World Members and Customers:

COVID-19 Alert to all Independent Healy World Members and Customers: Healy is not intended to diagnose or treat COVID-19 (Coronavirus). You should always seek advice from a qualified medical professional. Healy World supports and encourages the practice of COVID-19 preventive measures published by the European Centers for Disease Control and Prevention (ECDC). If you, your family, or customers experience any of the COVID-19 symptoms as described by ECDC, we urge you to seek medical diagnosis and treatment.

Frequently Asked Questions

HealAdvisor Analyse App crashes/freezes when pressing on Lists

If the HealAdvisor Analyse App crashes/freezes when you press Lists, please make sure that:

1) The app is up-to-date. When using the Google Play Store/Apple App Store it then says that you have the newest version or no "Update/Cloud" buttons appear.
2) Go to the app's Cloud Settings - do a Full sync and then select Upload all Data to Cloud. After completing both of these steps, try to open the Lists section again.
3) If the issue still persists, go through your Clients and see if you can delete some of them, afterwards repeat step 2.
4) If none of these steps helps, contact Support.

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