COVID-19 Alert to all Healy World Members and Customers:

COVID-19 Alert to all Independent Healy World Members and Customers: Healy is not intended to diagnose or treat COVID-19 (Coronavirus). You should always seek advice from a qualified medical professional. Healy World supports and encourages the practice of COVID-19 preventive measures published by the European Centers for Disease Control and Prevention (ECDC). If you, your family, or customers experience any of the COVID-19 symptoms as described by ECDC, we urge you to seek medical diagnosis and treatment.

Frequently Asked Questions

Master Key not available / lost

If the Master Key for the HealAdvisor Analyse App is no longer available, the Cloud data of that account needs to be reset.


In order to do so, log into the HealAdvisor Analyse App. On the "Import Master key" screen, you will notice the option to Reset the Cloud account. Once this is done, you will be asked to Save the new Master key, after which you can proceed with using the HealAdvisor Analyse App as usual.

Your question could not be answered?Contact Support
Scroll to Top

Choose your Country

Countries you can shop in here

Australia