COVID-19 Alert to all Healy World Members and Customers:

COVID-19 Alert to all Independent Healy World Members and Customers: Healy is not intended to diagnose or treat COVID-19 (Coronavirus). You should always seek advice from a qualified medical professional. Healy World supports and encourages the practice of COVID-19 preventive measures published by the European Centers for Disease Control and Prevention (ECDC). If you, your family, or customers experience any of the COVID-19 symptoms as described by ECDC, we urge you to seek medical diagnosis and treatment.

Frequently Asked Questions

Problems with the contact indicator (black circle, white, grey)

Please check first if the electrodes are connected correctly and have good contact with the skin. For better contact, moisten the electrodes with a few drops of water.
If the contact indicator is still black, it may be that the skin resistance (e.g. due to dry skin) is still too high, in this case please increase the intensity of the frequency program.
A grey contact indicator is intentionally programmed into some programs. It means that the contact indicator is deactivated.

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